Privacy Policy

Effective Date: January 1, 2024 | Last Revised: January 1, 2024

Get Multi Solution ("GMS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getmultisolution.com or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out contact or inquiry forms on our website
• Request a consultation or project quote
• Subscribe to our newsletter or marketing communications
• Engage us for any of our services
• Communicate with us via email or phone

This information may include your name, email address, phone number, company name, mailing address, and any other details you choose to share.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other usage statistics. This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the services you have requested
• To send you project updates, invoices, and service-related communications
• To send marketing and promotional materials (with your consent)
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with applicable legal obligations
• To detect and prevent fraud or unauthorized activity

3. Cookies and Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your browsing experience, analyze site traffic, and support our marketing efforts. We may use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You may configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or delivering services (e.g., email platforms, hosting providers, payment processors), subject to confidentiality obligations
• Legal Requirements: When required by law, regulation, or valid legal process
• Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect the rights, property, or safety of GMS, our clients, or others

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location and applicable law (including California's CCPA), you may have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@getmultisolution.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@getmultisolution.com
• Phone: +1 202 998 4109
• New York: 418 Broadway, Ste R, Albany, NY 12207, USA
• Delaware: 8 The Green, Suite A, Dover, Kent, DE 19901, USA